Shipping Policy

Beads Planète Inc. integrate real-time rates and delivery dates to deliver a better end-to-end shopping experienceWhen a customer places an order, the website will call our shipping and rates database.

  1. We provide size and weight specs for the parcel and all eligible shipping methods and costs to the customer.

  2. We select the preferred shipping method based on desired speed and cost: Canada post, Purolator or UPS for shipping globally.

Coverage Details when using Canada Post Xpress Post: Up to $100.00 included. Maximum $5,000.00 @ $2.25 per $100.00 additional.

Coverage Details when using Purolator Within Canada only: Up to $100.00 included. Maximum $5,000.00 @ $4.25 per $100.00 additional.

We accept Visa, MasterCard credit cards, PayPal and Stripe

Our delivery service is handled by Canada Post or Purolator transportation company. Or pickup (no charge) to our store of your choice

Shipping Fees

When you add goods to the shopping bag, our website will calculate the shipping cost for your reference on the shopping bag page. The calculation of shipping cost is based on your shipping address and the weight of the shipping box.

 Shipping. Upon completing your order, an e-mail confirmation will be sent to your address on file. This e-mail will serve as an invoice and includes your order number. A standard processing time of up to two (2) business days is required before your order is shipped. Orders placed after 11:00 AM (Eastern Time) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 11:00 AM (Eastern Time). During peak periods, processing times may exceed 2 business days. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to follow on the progress of your delivery.

Order Processing:

Normal order processing can take about 2 business days (Monday – Friday).

 

Shipping Delivery

The following shipping method is: Expedited (2 business days). Business days do not include weekends.


Expedited:

Expedited orders will be processed on the same day if they are placed by 11:00 am ET on a business day and should arrive in 2 business day. Orders placed after 11:00 am ET will be processed on the following business day and should arrive within 3 business days. All orders must have a valid street address (no PO Boxes.

Signature Confirmation

Some orders may require a signature at time of delivery. If signature is required, carrier will make one delivery attempt and leave a notice with instructions on where to pick up the package. The carrier will hold the package for 5 business days before returning it back to Beads Planète Inc.

Shipping Rates:

Express Delivery

  • Express delivery costs are at www.canadapost.ca. calculated based on the destination. Costs will be provided once the Shipping Address is entered and ‘Continue’ is clicked. (Note, clicking ‘Continue’ will not place your order, you will be given a chance to review your order before placing it.)

  • Express delivery lead time is 2 business days depending on the destination.

Shipping Notes

  • Orders only ship on business days, which are Monday – Friday (excluding Holidays).

  • All express delivery orders require a street address.

  • Shipping to PO Boxes is not supported.

  • Not all shipping methods are available for all shipping addresses.

  • Potential service interruptions. Orders may take longer to arrive due to variables outside of our control.

In-store pickup

You can skip the shipping fees with free local pickup at 7348 Rue St-Hubert, Montreal, Quebec, H2R 2N3. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are from 11:00 am to 4:00 pm from Monday to Saturday. Please have your order confirmation email with you when you come.

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.
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